Privacy Policy

ThermOmegaTech®, the manufacturer of CircuitSolver® products, knows that you may have concerns about privacy while shopping or surfing on the Internet. This Privacy Policy describes how we use and do not use information provided to us at CircuitSolver.com, and the steps we take to protect it. This Privacy Policy only applies to information collected online. We do not lease, sell, or share customer information with others.

Personal Information We Collect on Our Website

When you fill out a form or enter information on our site we ask for your name, phone number, email address, employer information or other details to help us better serve your needs. Occasionally we might conduct surveys on CircuitSolver.com. If you choose to participate we may request information from you that will permit us to administer the survey such as job title, and previous experiences with CircuitSolver®/ThermOmegaTech®.

How We Use Your Information

We may use the information we collect from you when you register to download content, fill out a form, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To improve our website in order to better serve you
  • To send periodic emails regarding our products/capabilities/industry information
  • To follow up with you after correspondence (email or phone inquiries)

Cookies and Other Computer Information

When you visit CircuitSolver.com, small text files known as “cookies” will be stored on your computer’s hard drive. Cookies allow us to enhance and customize your online experience and improve the design of our site. These cookies store random ID numbers and site navigation information such as your first and last visits, number of visits and the pages you viewed on our website. Cookies also may collect certain technical information from your computer. This technical information may include your Internet Protocol (IP) address, your computer’s operating system, browser type and the address of a referring website, if any. The information stored in a cookie cannot be used to identify you personally unless combined with information that you have provided in connection with completing a form or registering for promotional emails or surveys. Although IP addresses alone can reveal the location of your computer, we will use or disclose such information only to investigate and identify unauthorized activities.

CircuitSolver®/ThermOmegaTech® uses session cookies to observe your navigation throughout the website for the purposes described above. You may set your Web browser to notify you when you receive a cookie and you may also erase cookies from your browser after viewing our website pages. You may also set your Web browser not to accept cookies. You do this through your browser settings. Since every browser is a little different, look at your browser’s Help menu to learn the correct way to modify your cookies. If you turn cookies off, it won’t affect you user experience.

The personal information you supply us will be added to our customer database. We may send you promotional emails about CircuitSolver®/ThermOmegaTech® products, capabilities, and surveys that we hope will be of interest. At any time, you can choose to discontinue receiving such promotional email. Each promotional email we send contains a link allowing you to discontinue future emails from us.

You also may send your request to unsubscribe at any time to us through the contact us form on website using the email address you wish to unsubscribe. You may also call or write us as provided in this Privacy Policy in the section below titled ” Whom do I contact with questions?” Please allow us a reasonable period of time in order to satisfy your request, as some communication activities related to the promotion may already be in process.

We may also use trusted third-party services that track this information on our behalf.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We have implemented the following:

  • Remarketing with Google AdSense
  • Google Display Network Impression Reporting
  • Demographics and Interests Reporting

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

Children’s Online Policy

CircuitSolver®/ThermOmegaTech® is committed to preserving online privacy for all of its website visitors, including children. CircuitSolver.com is a general audience site, and we do not knowingly collect information about children or sell products or services to children. Consistent with the Children’s Online Privacy Protection Act, we will not knowingly collect any information from or sell products to children under the age of 13. If you are under the age of 13, you must ask your parent or guardian to assist you in using CircuitSolver.com.

Privacy Protection

We protect our databases with various physical and procedural measures and we restrict access to your information by unauthorized persons. We also advise all CircuitSolver®/ThermOmegaTech® employees who have access to customer data about their responsibility to protect customer data.

Linking To and From Outside Websites

CircuitSolver.com from time to time might sometimes provide links to other companies’ websites. Unless we expressly say otherwise, a link to another website does not mean that we are responsible for, or that we endorse the content or policy of, that website. When you provide information at one of those sites, you are subject to that website’s privacy policy. We encourage you to read that website’s policy before submitting any information if you have concerns about how information may be collected or used. Our Privacy Policy does not apply to any other websites or search engines.

Whom do I contact with questions?

If you have any questions or comments about this Privacy Policy, call us at 1-877-379-8258 or write us at: ThermOmegaTech®, 353 Ivyland Road, Warminster, PA 18974. Please remember to include your postal address, e-mail address and phone number with your correspondence.

*This Privacy Policy was last updated on CircuitSolver.com on or about April 26, 2019 and was effective as of that date. We reserve the right to change, modify or amend this Policy at any time.